3A Logistics tuyển dụng Operation Manager
Để đáp ứng sự tăng trưởng quy mô đang ngày càng mở rộng, 3A Logistics đang tìm kiếm những phụ tá xuất sắc, sẵn sàng hợp tác chặt chẽ để cùng nhau phát triển một thị trường logistics đầy tiềm năng và hứa hẹn. Chúng tôi tin rằng, bằng sự đóng góp và nỗ lực chung, chúng ta có thể xây dựng một hệ thống logistics vững mạnh, mang lại giá trị tối đa cho khách hàng và đồng thời thúc đẩy sự phồn thịnh trong ngành.
Ứng tuyển ngay: tại đây
CÁC PHÚC LỢI DÀNH CHO BẠN
Hưởng lương tháng thứ 13
Được mua gói BH Sức Khỏe khi làm chính thức
Được hưởng phép năm theo quy định công ty
MÔ TẢ CÔNG VIỆC
– Develop and implement short-term and long-term strategies and plans for CS & Pricing department to improve service quality.
– Manage overall customer service operation, service quality and management resources of customer relationship.
– In charge of getting prices from shipping lines and domestic suppliers.
– Research the market and evaluate the advantages of shipping lines, airlines, international agents and purpose .
– Propose to BOD about the working plan, development methods, product strategy building.
– Maintain and expand relationships with customers & shipping lines/agents/suppliers, airlines, coleaders.
– Guide & offer solutions to support CS & Pricing staff to give feedback to customers/shipping lines/agents/suppliers.
– Control and improve service quality by bringing service evaluation criteria.
– Implement quarterly service evaluation to customers.
– Research and training plan for new products: study how to handle, general concepts of new products.
– Build and develop CS & Pricing process. Implement periodical evaluation of CS & Pricing processes and continuously improve innovation.
– Develop goals and KPIs for CS & Pricing Department.
– Manage overall customer service operation, service quality and management resources of customer relationship.
– In charge of getting prices from shipping lines and domestic suppliers.
– Research the market and evaluate the advantages of shipping lines, airlines, international agents and purpose .
– Propose to BOD about the working plan, development methods, product strategy building.
– Maintain and expand relationships with customers & shipping lines/agents/suppliers, airlines, coleaders.
– Guide & offer solutions to support CS & Pricing staff to give feedback to customers/shipping lines/agents/suppliers.
– Control and improve service quality by bringing service evaluation criteria.
– Implement quarterly service evaluation to customers.
– Research and training plan for new products: study how to handle, general concepts of new products.
– Build and develop CS & Pricing process. Implement periodical evaluation of CS & Pricing processes and continuously improve innovation.
– Develop goals and KPIs for CS & Pricing Department.
YÊU CẦU CÔNG VIỆC
1. Education:
– Graduated from universities majoring in international trade, economics, maritime or other related majors.
– Good knowledge of logistics or companies specializing in forwarder, transportation laws and regulations.
– Good knowledge and experience of forwarding (sea freight, air freight), import-export, transportation, customs.
2. Working Experience:
– 2 – 3 years of experience or more in the position of CS & Pricing manager in the forwarding or import-export industry;
– Priority is given to strong experience of US route both sea/air.
– Fluent in English (Chinese is a plus).
3. Professional Skills:
– Good pricing skills with profit-oriented minded.
– Excellent Customer service skills with customer-oriented minded.
– Good communication and interpersonal skills.
– Innovative & creativity mindset to achieve better efficiency.
– Strong problem-solving skills.
– Good analyze and synthesis skills.
– Good negotiation and persuasion skills.
– Ability to work independently and under high pressure.
– Graduated from universities majoring in international trade, economics, maritime or other related majors.
– Good knowledge of logistics or companies specializing in forwarder, transportation laws and regulations.
– Good knowledge and experience of forwarding (sea freight, air freight), import-export, transportation, customs.
2. Working Experience:
– 2 – 3 years of experience or more in the position of CS & Pricing manager in the forwarding or import-export industry;
– Priority is given to strong experience of US route both sea/air.
– Fluent in English (Chinese is a plus).
3. Professional Skills:
– Good pricing skills with profit-oriented minded.
– Excellent Customer service skills with customer-oriented minded.
– Good communication and interpersonal skills.
– Innovative & creativity mindset to achieve better efficiency.
– Strong problem-solving skills.
– Good analyze and synthesis skills.
– Good negotiation and persuasion skills.
– Ability to work independently and under high pressure.
ĐỊA ĐIỂM LÀM VIỆC
Tòa nhà Sao Mai, 19 Lê Văn Lương, Quận Thanh Xuân, Hà Nội
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