Documentation Staff

OVERVIEW

We are looking for a meticulous, proactive Documentation Staff (Docs) with a passion for documentation work in the logistics field. In this position, you will work with the team to process and track import and export documents, ensuring shipments are implemented on schedule and in accordance with regulations.

Workplace

The job you will be responsible for

• Receive, check, and process import and export documents as assigned, ensuring completeness and accuracy.
• Perform tasks related to shipment documents such as MBL, HBL, VGM, Manifest, and AMS/ISF/ENS declarations.
• Monitor and update shipment information for customers such as ETD, ETA, ATD, ATA; • Proactively notify of any changes or delays.
• Coordinate with shipping lines, agents, customers, and relevant departments to ensure vessel schedules and delivery processes proceed as planned.
• Handle pre-alerts, issue Arrival Notices (ANs), and coordinate the release of Delivery Orders (DOs) according to company procedures.
• Support the Customer Service team in updating shipment status and coordinating the handling of issues arising during transportation.
• Arrange and coordinate trucking as required by customers.

We are looking for

• Graduated in Logistics, Import/Export, or a related field.
• 6 months to 1 year of experience in Logistics, preferably with experience in documentation, transportation, or import/export.
• Understanding of domestic transportation processes, international forwarding, and logistics documentation management.
• Knowledge of electronic customs declaration (ECUS, VNACCS) and regulations related to transportation and import/export is an advantage.
• Familiarity with various import/export types, shipping routes, and basic logistics cost/surcharge calculation methods.
• Understanding of customs procedures and common risks in transportation/documentation.
• Proficient in MS Office; meticulous, responsible, and possessing good problem-solving skills.
• Ability to read, understand, and handle business emails in English is an advantage.

Benefit